Privacy Policy
At SmartInfo, your privacy is very important to us. This policy explains what personal information we collect, how we use it, how we protect it, and your rights regarding that data.
By using our platform, you agree to this Privacy Policy.
1. Information We Collect
We collect only the data that helps us serve you better. This may include:
- Basic details: like your name, phone number, email, or location preferences.
- Activity info: what categories you follow, what posts you view or interact with.
- Payment data: only when you make a paid subscription or post. We do not store your mobile money or card details — only confirmation records.
We do not collect sensitive personal data like your ID number, passwords, or biometric data.
2. How We Use Your Data
We use your data to:
- Send you relevant updates based on your interests.
- Improve the accuracy of the information you receive.
- Let you post updates, ads, or job listings.
- Process payments and provide receipts.
- Monitor performance and improve our platform.
We may also use aggregated (non-personal) data to study how our users behave — for example, which categories are most popular.
3. Sharing Your Information
We do not sell your data to anyone.
We may share limited data with trusted partners only when:
- Required by law or regulation.
- Working with a service provider (e.g., SMS gateway) to deliver updates to you.
- Investigating fraud or platform misuse.
In all cases, we ensure your data is handled with care and confidentiality.
4. Data Security
We take reasonable steps to protect your data from loss, misuse, or unauthorized access. These include:
- Using secure servers and encryption.
- Limiting access to authorized team members only.
- Regularly reviewing our systems for potential vulnerabilities.
However, no platform can guarantee 100% security. We encourage you to protect your own account by not sharing login info or personal details with others.
5. Cookies & Tracking (For Website Users)
Our website may use cookies — small files stored on your device — to improve your browsing experience, remember your preferences, and help us understand what content is most useful.
You can control or disable cookies in your browser settings. Disabling them may affect how some parts of the site function.
6. Your Rights
As a user, you have the right to:
- Access your personal data.
- Ask us to correct any inaccurate information.
- Request deletion of your data (unless legally required to keep it).
- Withdraw your consent to receive updates at any time.
To exercise any of these rights, email us at: info@smartinfo.rw
7. How Long We Keep Your Data
We keep your data only as long as it’s needed — for example:
- While you remain subscribed or actively use the service.
- As long as your posted content (e.g. jobs, ads) is live.
- To meet tax or legal requirements (for payment records).
Once it’s no longer needed, we delete or anonymize it.
8. Children’s Privacy
Our service is not designed for users under 18 years old.
We do not knowingly collect personal information from minors. If we learn that we’ve collected data from someone under 18, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top will always reflect the latest version. We encourage you to review this page regularly.
Your continued use of Smart Info means you accept the updated policy.
10. Contact Us
For questions, feedback, or concerns about your privacy:
📧 Email: info@smartinfo.rw
🌐 Website: https://smartinfo.rw